Flashcards
Management and Teams
Cards in this deck (42)
- 1Management is affected by whatManagement
Its functions
Skills
The environment
The external environment
The task environment
The internal environment - 2What is Management?Management is the process of achieving goals and objectives effectively and efficiently through and with people
- 3What is Management?Management is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading and controlling organizational resources
- 4What is Management?"Getting things done through people"
- 5BUTPeople are not tools
The ends do not justify the means
Management is much more complex - 6Managers To manage successfully, one must develop a suite of specific skills, that are to be used in a variety of functionsWhat skills does one need?
What functions are there? - 7What are the Management functions? Functions vary between organizations and industries, but at a high level a number of key functions can be identified.Planning
Organizing
Leading
Controlling - 8What is Planning?What an organization wants to be in the future and how does it achieve this?
- 9What is planning?Planning involves:
Defining goals to increase organizational performance - 10What is planning?Deciding which tasks and resources are required
- 11What is planning?Surveying how the external environment can help or hinder the attainment of these goals
Poor planning can gravely hurt an organization - 12Organizing After Planning now specify how to achieve our goalsOrganizing involves:
Assigning tasks
Grouping tasks in groups, departments and divisions
Delegating authority
Allocating resources - 13What is Leading?Leading involves:
Motivating employees to achieve organizational goals to a high standard
Creating a shared culture and value system
Communicating goals clearly and effectively - 14Controlling involves:Monitoring employees' activities
Determining if the organization is on target to meet goals
Correcting things if necessary
In more recent times the control function has shifted from employer to the employee - 15What are skills of a good managerA manager's job is complex, multi-dimensional and unpredictable, but some essential skills can be identified:
- 16What are essential skills of a good manager?Conceptual Skills
Human Skills
Technical Skills - 17What are concept skills?An ability of thinking about the organization as a whole and the relationship among its parts and the external environment
- 18Conceptual SkillsConceptual skills will involve:
thinking, information processing and planning abilities
the ability to think strategically and the the broad long term view, to develop plans, strategies and vision - 19Technical SkillsSkills include the understanding of and proficiency in the performance of specific tasks
Includes mastery of the methods, techniques, and equipment involved in specific functions
Actual use of these skills may decrease with seniority - 20Human SkillsThe ability to work through people, and to work effectively as a group member and/or leader
Those with good human skills are experienced in communicating, motivating others and encouraging opinions and initiative - 21The Managing EnvironmentManaging takes place within a number of changing, interacting and complex context or environments
- 22The Managing EnvironmentThe environments one works in will affect their decisions and the outcomes
- 23The Managing EnvironmentNot all environment aspects will be obvious or even visible
- 24Aspects affecting managementExternal environment
Task environment
Internal environment - 25The management environmentDifferent aspects affecting national and global environments of managers
- 26Different aspects affecting national and global environments of managersThey are
International
Technological
Economic
Legal-Political
Socio-cultural - 27What is the International environment?Global setup
Better supply chain/logistics
The manager must deal with increased complexity of the international environment eg languages/processes - 28The Economic EnvironmentEconomic focuses on financial and economics forces affecting an organization
- 29Economic focuses on financial and economics forces affecting an organizationFactors include:
Stock prices (own and others)
Currency exchange rates
Commodity prices
Recession and Booms
Taxes - 30The Technological EnvironmentThe organization will operate a large number of technologies that help create, transport, promote and operate their product or service
Also the use of these technologies by its employees and customers - 31Legal Political EnvironmentLegislative and Political factors affecting an organization
- 32Legal Political EnvironmentEmployee Legislation eg Employment Equality Act 2000
Health & Safety Legislation
Tax legislation and tax breaks
Company involvement in political campaigns - 33Social Cultural EnvironmentThe factors of social and cultural affecting the organization
National cultures for global organizations
Western vs Eastern cultural differences - 34Task EnvironmentThe task environment represents the immediate environment or context affecting the work that a manager/organization is doing. The manufacture and sale of a product
- 35What is the internal environmentThe internal environment represents everything (intangible) elements within an organization
The employees, relationships, org. culture, org. structure - 36What is Fayol's view of an organizationTechnical
Commercial
Financial
Security
Managerial
Accounting - 37WeberPreviously organizations run in a family like manager with loyalty directly to one individual
Weber theorized that organizations would be more efficient and adaptable if run on a rationale and impersonal basis - 38Bureaucratic OrganizationSpecialization
Hierarchy of Authority
System of Rules
Impersonality - 39The Human Relations ApproachClassical Approach on structure
Human Relations focuses on personalities, social factors and the behaviour of the employee
Hawthorne experiments before/during great depression gave a great influence - 40What are the Hawthorne Experiments?Conducted by Prof. Elton Mayo 1927-32 at Electric Hawthorne Works Chicago
Four Phases
The Illumination experiments
The Relay Assembly Test Room
The Interviewing Programme
The Bank Wiring Observation Room - 41The Bank Wiring Observation Room14 men observed
They were an informal group with culture and impacted their performance
Performance was lower than their max
Individual producing more than avg were ridiculed/isolated
Importance of informal social relations in the workplace, and that workers are not motivated by money - 42Contributions by Hawthorne ExperimentsRelationship between supervisor and employee affects productivity
Informal structures/groups have a large effect on productivity as formalized structures
Money is one motivator but human relations are also important
Workers are complex
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- Flashcards on Management and Teams, created by daranma on 12/08/2015.
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