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Mind map

Conflict

chenna.tigwell English

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Conflict

  1. Communication

    • Communication between all members of the team is crucial. It is very easy to over communiate and under communicate in a team, it is important you get the balance right. Otherwise over communication can lead to confusion between roles and underc omunication can have a negative impact on roles between the group.
  2. Cooperation

    • It is important to cooperate within a group to make sure tasts are completed efficiently and correctly. Without each team player cooperating the team will be unable to function in the correct roles. Communication is key when having to compromise- you have to communicate to naggotiate the most compatible idea.
  3. Acknowledgement of conflict

    • When comflict becomes apparent in a team it is important that is is acknowledged before it becomes a bigger problem. The group team leader (e.g supervisor, manager) should be the first to bring this up and ignite a solution, whether its compromising ideas, changing roles etc.
  4. Clarify Roles

    • To reduse conflict within the team everybody should be set roles. These roles must be stuck to whether the responsibilities are liked or not. It is only fair on the rest of the team for all roles and responsibilities to be spread. When confic becomes aparent, it is easier to reolve when each person has a role to stick to.
  5. Resolutions

    • In order for the team to succeed, resolutions have to be made this is making sure the team moves on and can achieve expectations. Resolutions have to be made my managers supervisors etc.- training called Dispute training can be given to managers and supervisors. This training consists of learning how to handle conflict within teams and relove them calmly and quickly and compromising for the most suitable idea.

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Mind Map on Conflict, created by chenna.tigwell on 02/03/2015.
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chenna.tigwell
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