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Human relations is the study of how people get along with one another. The goal of human relations is to help people associate with one another in positive ways.

Examples of good human relations:

Think of a time you me someone and hit it off just right. What were some of the things that seemed go well? Did you have something in common? Did you find that you could easily talk to one another?

Think about the people with whom you feel the most comfortable. What are some of the things you have in common? When you're together, you feel relaxed and not stressed out? Can you almost guess how these people will feel in a certain situation?

Think of a time when a personal problem occurred and either your actions or those of a friend or family member helped straighten things out. Some examples are arguing with someone you don't like,poor service in a store or restaurant, or being cut off in a line. What kept the situation from exploding? Did someone make a joke about the problem? Where you able to solve the problem by giving in a little? Did someone say, "Maybe they had a bad day?"

Reinforcement is simply a reward that follows something you do. Risk-taking is a necessary part of human relations. It's especially important in situations where you're meeting new people.

Imagined risks exist only in a person's mind also know as negative self -talk. Overcoming the fear of imagined risks is one of the keys to successful human relations. To do this, stop using negative self-talk and replace it with positive self-talk. Using positive self-talk and being honest are two very important human relations skills.

Among the qualities included on the Human Relations Checklist, the most important quality for building new relationships is self-confidence. To take the risks necessary to build new relationships, y must believe in yourself and in your ability to succeed.

Consideration and communication are two other important qualities for good human relations. Lend a hand when you can. Notice nice things about people. Meet other people's needs before your own. Be a good listener

Attitudes act like a filter for information that passes through our senses. In other words, our beliefs influence what we see, hear, taste, smell, and touch. Attitudes also influence how we understand information and how we respond to it. Positive attitudes help you learn faster than negative attitudes. A positive attitude toward learning includes:

I can learn.

can enjoy learning

I know a great deal already and I'm capable of learning a great deal more.

Learning will improve my life in many ways.

The main obstacle to learning most people face is a negative attitude.

When you're writing a letter, especially for business purposes, you should always think about the content of the letter in two ways. Ask yourself, what do the words say? What kind of feelings does the letter show? If feelings of your letter don match the words, then change the letter. Remember, attitudes aren't always obvious so you must pay very close attention to what you're writing. Hidden attitudes might be sneaking through.

Tone. Inflection is a change in to the tone of a speaker's voice. Speakers who are trying to persuade listeners to take a certain action or adopt a particular point of view of use inflection--- going from a soft tone to a loud tone, or vice versa---to emphasize key parts of their speech. A careful communicator to make sure that her or his tone matches the message to be communicated. A tentative or uncertain tone of voice should usually be avoided, because it may tend to confuse the listener.

Volume. The loudness of our speech conveys a great deal. Mumbling or speaking too softly can weaken the effect of a spoken message. It may even annoy the person to whom you're speaking. Speaking too loudly at the wrong time can be interpreted as false confidence. It might say to others that you're all talk and no action. This isn't to suggest that speaking quietly or loudly is always wrong. The important point to remember is that the volume of your speech should match the situation and the message you want to get across.

Pace. The rate at which we speak is called pace. Everybody has their own speaking pace. Some people speak faster or slower than others. Our speaking pace changes as a result of certain attitudes, stress and worries.

Word choice. Our attitudes are also conveyed by the words we choose to describe people or situations. Saying that you like to watch LeBron James play basketball is evidence of a personal preference, not an attitude. But you say you've always believed LeBron James is a great basketball player, you're probably expressing an attitude.

Taking turns. Our attitude can also be expressed by how willing we are to let others talk. Sometimes we interrupt people before they've finished speaking. When we do this, we send a subtle message that what we have to say is more important than what they have to say.If it happens often enough, the other person will simply stop speaking to us. Knowing when to talk and when to listen is an important human relations skill that many people neglect. How do you practice good turn-talking? Just listen, wait, and watch to be sure the other person has finished before you begin speaking.

In addition o expressing attitudes through spoken language, we may do so non-verbally as well. Our grooming, dress, facial expressions, postures, movements, and the distance we keep between ourselves and others may all reveal things that our words don't reveal. People communicate through their posture and body movement. This body language carries a great deal of information. Most of it is related to attitudes and emotions.

The term productivity means the ability to complete a job. To understand productivity, you need to consider two terms, effectiveness and efficiency. People often think they mean the same thing.Actually they have very different meanings. Effectiveness is the ability to reach a goal or complete a task. Efficiency has to do with completing a task or reaching a goal with a minimum expenditure of time and effort. Some measures of efficiency are: time, cost, and materials. True productivity is determined by both effectiveness and efficiency. In other words, it's not good enough to simply get the job done must also evaluate the time, energy, and cost involved. Productivity is improved by positive attitude. Here's one other very important thought about productivity attitudes. Don't confuse productivity with false productivity, also known as "spinning your wheels."Some people have a hidden negative attitude that causes them to do things that seem productive but aren't.

Being productive means you meet or surpass requirements at work. And no matter where you work, there are standards of performance, or performance goals. One job-related goal in a manufacturing plant might be producing a given number of tires. Another might be waiting on customers promptly in a restaurant. Sometimes performance goals aren't directly stated. When they aren't, you'll need to ask your boss what they are. Your ability to meet performance goals will help you determiner success at work.

But meeting a performance goal is only part of productivity. You must meet your goals following efficiency guidelines. That is, you must accomplish your goal within a specified period of time, at a given cost, or by consuming a given amount of resources such as raw materials or energy.

How can you become more productive at work? Find out what's expected of you. Ask your boss about productivity requirements. What are your performance goals and efficiency guidelines? Once you find these answers, you'll become more productive. Finally, being productive means making as little waste as possible. In a manufacturing job, "waste" be material t's damaged and not used in the finished products, or it can be finished products that aren't good enough to be sold.

Your productivity affects your coworkers in several ways. The most obvious is that your productivity sets an example for others. Modeling, or behaving as you would like theirs to behave, is a powerful force that improves productivity.

Tolerance is accepting people for who they are: or poor, black or white, the list could go on and on. It's important in developing good human relations. tolerance is also necessary for the success of a work group because you can't always choose your coworkers.

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If you need to develop efficiency guidelines, ask the following questions:

Is there a time deadline?

What kind of materials are used?

What resources are available?

Is there a budget I must follow?

Find out who's going to evaluate the performance of the individuals involved. Try to get answers to these important questions

Who's going to evaluate my work?

When will the evaluation take place?

What measurements will be used to evaluate me?

Top 10 suggestions for getting off to a productive start in a new job:

Make a commitment to do the best job you can.

Be prompt. Starting on time, ending on time, and taking breaks at the right time.

Find out the job's productivity requirements.

Find out what efficiency guidelines you should be following.

Dress for success.

Stay professional.

Respect others.

Be a good listener.

Be part of a team.

Find a good balance between work and the rest of your life.