Mapa mental
Violence at Work
Mind map: violence at work
Conteúdo do mapa
Violence at Work
Occupations at Risk
- anyone dealing with members of the public
- care providers - nurses, home carers, etc
- education services - teachers
- cash transactions or collections
Training of employees
- training of employees
- provide information on clients in terms of history of violence
- provide better seating, decor, lighting and provide information on delays
- physical security measures such as video cameras, alarms systems, physical barriers, coded security locks, wide counters and raised floors on staff side
- use cheques, credit cards or tokens in stead of cash
- bank money more frequently and vary the route/time taken
- avoid lone working
- regular communication/diary system
- good lighting on car parks
- provision of trained security staff