build better customer service

How to Build Better Customer Service in Retail

When DougMcMillon became CEO of Wal-Mart in 2014, he faced a serious problem: the retail chain -which has more than 11,000 stores in 27 countries- was seeing a continual drop in sales in stores. To build better customer service, McMillon made a billion-dollar investment to make changes to the compensation and training of each store’s […]

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Please Don’t Fight – PDFs are here!

Add PDFs to GoConqr Resources and Courses Our members love creating learning material on GoConqr, and that’s no surprise with so many tools to choose from: Mind Maps for brainstorming, Slides for presentations, Notes for knowledge share, Flashcards for revision, Flowcharts for process documentation and Quizzes for testing. But people often asked us if they […]

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how to operate a franchise

Business Guide: How To Operate A Franchise Successfully

Franchising is a great approach to scaling a business; when your product or service has already found a successful niche in a market, it’s natural to look for ways to take full advantage and seek to continue your organizational growth. However, delegating your company’s brand management to remotely located franchisees may cause some concerns. Don’t […]

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online franchise training

5 Key Ways to Improve Your Online Franchise Training

One of the common fears of franchising a business is whether you will be able to convey to the different franchisees the values and characteristics that have made your brand a success. John Schnatter, CEO of Papa John’s believes that the key to the success of his company has been that they have tried to […]

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Making the most of your school summer holiday

Many students (and teachers) are heading into the summer, looking forward to a well-deserved break. The change from the school environment is usually a welcome change in itself, and you can take the opportunity to make the break productive. Here are some steps you can take to ensure that your school summer holiday is relaxing and […]

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distance teaching

Teacher’s Guide: How to Improve Distance Teaching

It’s becoming more common for colleges and graduate schools to offer courses at a distance for students that can’t attend classes in person for logistical reasons. The distance education advantages for students are clear – it allows them to take classes regardless of geographic location, and to manage learning around their busy schedules. Learners often […]

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5 Vital Steps to Learn Languages for Free

Nowadays knowing different languages is fundamental to distinguish your CV and enhance your job prospects. Though you may not have enough time or economic resources to take a class at a language school, learning languages for free on your own is possible, as long as you surround yourself with the best online resources and know […]

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staff assessment

Staff assessment: How to Improve Work Performance

In many companies it’s customary to conduct staff assessments on a regular basis to evaluate the skills and performance of their employees. These tests seek to draw two types of conclusions: to learn each worker’s level of knowledge, on the one hand, and to analyse in which areas the company needs carry out more training sessions, […]

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What should you do when you fail a subject?

Failing a subject is not to anyone’s liking; failure to accomplish an objective and having to re-study for repeats is frustrating for most students. However, the drama is not as big as many may believe. The reality is that it’s normal to fail a subject, since it’s logical that there are certain topics that cause […]

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How can you be the best math teacher ever?

Maths is one of the most complicated subjects to teach, since the complexity of many formulas and problems can cause boredom on the part of the students. They may feel powerless when they can’t solve an exercise and, consequently, slow the pace and dynamism of the class. So it’s important that you know some techniques […]

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